Privacy Policy

Commitment to Privacy

Protecting the security and privacy of your personal information is important to RH2O® and to the way we conduct our business in compliance with laws on privacy and data protection in the countries in which we operate. We hope this Privacy Policy will help you understand what personal information is collected by RH2O®, how it is used and with whom it may be shared.

What information do we collect?

You may be prompted to supply personally identifiable information (such as name, e-mail address and address) in order to subscribe to receive our e-mail newsletter, receive other resource documents, request further information about our products, or simply ask a question about RH2O®. RH2O® does not collect personal information from you unless you provide it to us. This means that you can visit our Web site without telling us who you are or revealing any personally identifiable information about yourself. However, by providing this personal information to RH2O®, you acknowledge that you expressly consent to our collection, use and disclosure of your personal information pursuant to this Privacy Policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • Personal information provided by you may be used to communicate corporate news, product developments and updates. This may be conducted through electronic or postal mail-outs of a company newsletter, email updates and offers, or through news releases and/or other types of communication mediums.
  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • Personal information provided by you may be used to communicate corporate news, product developments and updates. This may be conducted through electronic or postal mail-outs of a company newsletter, email updates and offers, or through news releases and/or other types of communication mediums.

Choice / Opt-Out

If you have subscribed to receive a company newsletter or any other type of communication from us and later change your mind, you may contact us to have your name removed from our distribution lists.

Do we use cookies?

Yes, cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.